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Managed Cloud Responsibility Model Overview

Understand how StreamNative simplifies your operations by managing core infrastructure while giving you full control.

Cloud Account
Cloud Account Owner
StreamNative
Streaming Infrastructure
Infrastructure Ops
StreamNative
Network & Connectivity
Cluster Deployment
Customer
Resource Allocation
CustomerWith guidance from StreamNative
Cluster Ops
StreamNative
Monitoring & Logging
Metrics & Logs
StreamNative
Metrics Access
Customer
Metrics Remote Write
Upgrades & Patches
App Client Patches
Customer
Cluster Upgrades
StreamNative
Infrastructure Upgrades
StreamNative
Clients (Producers & Consumers)
Client Apps
Customer
Connectors
Connector Config
Customer
Connector Deployment
Customer
Connector Monitoring
StreamNative
Functions
Function Logic
Customer
Technical Support
Trouble Shooting Data
Customer
Support Coverage
StreamNative

¹ Infrastructure Upgrade Policy by Support Plan

  • Production and Enterprise Support Plan — infrastructure upgrade guaranteed within cloud vendor standard support period.
  • Business Support Plan — infrastructure upgrade guaranteed within cloud vendor extended support period. Best effort to upgrade within cloud vendor standard support period.
  • Basic Support Plan — infrastructure upgrade with best effort to upgrade within cloud vendor extended support period.

STREAMNATIVE CLOUD

Learn More About Deployment Options

Dedicated deployment architecture overview

Dedicated

Single-tenant Kafka and Pulsar streaming with dedicated resources, private networking, and enterprise SLAs. We manage the infrastructure so you can focus on building.

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BYOC deployment architecture overview

Bring Your Own Cloud (BYOC)

Run Kafka and Pulsar streaming in your own AWS, Google Cloud, or Azure account, preserving data sovereignty and compliance while we operate the platform.

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